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Alessio Bertolini

Online Labor Platforms: Power Sans Accountability?

by Kelle Howson, Patrick Feuerstein, Funda Ustek-Spilda, Alessio Bertolini, Hannah Johnston and Mark Graham

The COVID-19 pandemic has led to the widespread normalization of remote working for knowledge workers, with accompanying advancements in digital tools to facilitate this transition, including communications, video conferencing, algorithmic management and task allocation, and surveillance of workers. As the pandemic has shone a spotlight on and exacerbated many pre-existing inequalities in labor markets, a marked division has become apparent between those...

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